Frequently asked questions

Yes. Book online in advance to secure your space and guarantee access when you arrive.

Yes. If your arrival or departure dates change, contact us. Times are a guide only—you only need to let us know if you're arriving or leaving on a different day than you booked.

If you're still arriving and leaving on the same dates as your booking, you don't need to tell us—you can use the car park any time on those days. If your trip moves to different dates, get in touch so we can extend or reschedule.

Yes, anytime. Cancellations may incur a fee of up to 10% of the total booking cost.

We don't run a shuttle right now. However, we're only a short Uber or taxi ride from the airport.

Yes. We welcome longer stays. Book online or get in touch to discuss your needs.

No - your keys stay safely with you.

Possibly. Call +61 417 740 307 and we'll do our best to accommodate you.

If you're a returning customer, get in touch - we're happy to discuss a preferred rate on future bookings.

By taxi or Uber it's usually three to five minutes. By foot, it's about 35 - 40 minutes.